Insurance Customer Service
Location : Peterborough
Salary : £25500
Essential : Must have insurance experience to apply
Insurance Customer Service Administrator
We are seeking a highly organised and professional Customer Service Administrator to join our clients team. This role involves providing exceptional customer support, managing administrative tasks, and ensuring smooth communication between clients and internal departments. The successful candidate will utilise their strong organisational skills and IT proficiency to contribute to the efficient operation of our customer service functions.
Responsibilities
* Handle customer enquiries via phone, email, and other communication channels with professionalism and courtesy, including provision of guidance relating to the customer treatment pathway
* Maintain accurate records of customer interactions using CRM software and other relevant systems
* Reviewing notes and reports of ongoing claims and liaison ...