INSURANCE CONSULTANT (JG10)

WHAT DOES THE INSURANCE CONSULTANT DO?

Santam Operations, Commercial Contact Centre have career opportunities available for Insurance Consultants base in Cape Town, Bellville. The insurance consultant role is focused on providing an end-to-end service and support to brokers.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?

This role is focused on, but not limited to; servicing broker requests, including enquiries.

• Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;


• Dealing with general insurance and policy specific enquiries;


• Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;


• Assisting to resolve all insurance queries within required timeframe and compliance requirements;


• Un...