Insurance Client Manager, Personal Lines Service

Edmonton, AB, CA

Business Line: Personal Lines

Hours Per Week: 35 (Full-Time)

Location: Alberta – Any, Hybrid

Job Duration: Full-Time, Permanent

About the Role

Regardless of their individual specialties, each personal lines team member has one thing in common: a personal responsibility for getting you the answers, support, or services you need, when you need them. We’re looking for a Client Manager who will leverage their industry knowledge and expertise to provide front-line counseling to our clients about their personal insurance coverage that is geared to their unique needs and exposures.

What You’ll Do

• Provide exceptional day-to-day customer service to clients while handling the client file activities to maintain retention targets
• Issue policies and changes on various insurer online portals; maintain professional and collaborative rela...