How will you make an impact?

Are you passionate about making a positive impact to our members dignified retirement?

In this role, you will make a meaningful impact by leading the delivery of end-to-end insurance claims services that support members through some of life’s most critical moments. By driving fair, timely and high-quality claims outcomes, strengthening relationships with insurers, and leading a high-performing team, you will help ensure our members receive the support they need with care, consistency and integrity—ultimately contributing to their confidence in a dignified retirement.

The opportunity

This is a pivotal leadership opportunity to shape the delivery of end-to-end insurance claims services within a dynamic superannuation environment. You will lead a high-performing claims team, ensuring the timely, fair and consistent assessment of TPD, Income Protection and Death claims, while driving strong service o...