Job Description

As an Insolvency Associate you will work with Department managers within RCM to manage daily workflow activities within Recoveries and the Insolvency teams.

You will review daily reports, complete Risk Reports and be the referral point for Insolvency Officers and third party vendor(s).

You will apply analytical and problem solving skills in conjunction with delegated authorities (DA)s to negotiate solutions for delinquent, Insolvent and written off or at risk credit products, while mitigating the banks financial and reputations risk.

You will share your knowledge and balance your work with quality and quantity.

Responsibilities

• Focus on enhancing personal and team productivity and quality measures in attainment of established Client Service Commitments (CSCs) and/or Service Level Agreements (SLAs).
• Utilize deep knowledge and experience of diverse RBC products, processes and services and supporting systems...