Sales Support Officer

This role is essential in ensuring the smooth and efficient functioning of the sales process and relationship management.

The ideal candidate should be organized, detail-oriented, possess excellent communication skills, and have a basic understanding of medical insurance/HMO products and processes, wellness programs, and utilization management.

• Customer Support: Point of Contact for existing clients regarding medical/HMO services.
• Provide information on plan benefits, eligibility, enrollment, and availment procedures.
• Assist the sales team with administrative tasks and data entry.
• Manage customer inquiries and provide product information.
• Prepare sales reports and maintain customer records.
• Coordinate communications between sales and other departments.
• Support lead generation and follow-up processes.
• Sales Support for Financial Insurance, MUST have a backgro...