Job Title: Inside Sales Representative
Job Description
The Inside Sales Representative serves as the key link between customers, suppliers, engineers, and outside sales, ensuring that customers receive the correct parts and effective solutions for their pump-related needs. This role focuses on providing responsive customer service, diagnosing issues, coordinating with internal teams, and managing the full order process from inquiry to resolution.
Responsibilities

+ Act as the primary point of contact between customers, suppliers, engineers, and outside sales for pump-related inquiries and orders.

+ Monitor and manage the shared email inbox, promptly responding to customer inquiries and requests.

+ Assist customers in diagnosing issues with pumps by actively listening, asking clarifying questions, and identifying likely causes.

+ Collaborate closely with internal teams, including engineering and sales, to develop effective solutions to custom...