**Description**

The Inside Sales Representative will be responsible for introducing services to new and established clients. They will communicate with customers by telephone and/or email. The primary duty involves building a large sales funnel by finding, developing, quoting, and tracking qualified opportunities that will lead to a sale.

**MAJOR RESPONSIBILITIES/ACTIVITIES:**

+ Have an understanding of Mistras’ OneSource Solution portfolio with a focus on NDT.
+ Generate and manage customer quotes and proposals, ensuring pricing accuracy and solution alignment with operational capabilities.
+ Ensure timely follow-up of quotes and opportunities with customers.
+ Drive customer satisfaction with the services being provided, with an eye toward future business opportunities.
+ Close coordination with Sales and Operations Management, as necessary.
+ Provide feedback on the market & competitive trends.
+ Update & maintain current customer informa...