Position Overview
The Inside Sales Manager is responsible for managing and growing our portfolio of longtail accounts. This role focuses on building relationships, driving revenue, and ensuring customer satisfaction for smaller-scale, high-potential accounts. The ideal candidate will have strong communication skills, a customer-first mindset, and a proven ability to deliver results in a fast-paced environment.
Key Responsibilities
- Manage a portfolio of longtail accounts, ensuring regular engagement through calls, emails, and meetings
- Act as the primary point of contact for client inquiries, ensuring timely resolution of issues
- Foster strong relationships to retain and grow accounts
- Drive adoption of digital tools or platforms relevant to the travel industry
- Oversee smooth onboarding processes for new accounts by providing training and handholding
- Educate clients on products, tools, and best practices to optimize their experi...