Position Overview
Job Summary
We are looking for a proactive and detail-oriented Inside Sales Executive to support sales operations and drive business growth. This role focuses on managing customer enquiries, preparing quotations, coordinating orders, and maintaining strong customer relationships to ensure smooth sales processes and high customer satisfaction.
Key Responsibilities
- Handle incoming enquiries from customers and provide timely responses
- Prepare and follow up on quotations, proposals, and sales documentation
- Process sales orders and coordinate with production, logistics, and other internal teams
- Maintain and update customer records and sales data
- Build and maintain strong relationships with existing customers
- Support the sales team in identifying new business opportunities
- Monitor order status, delivery timelines, and ensure customer satisfaction
- Assist in resolving customer issues a...