**Overview**

The Inside Sales Development Representative (ISDR) is responsible for qualified lead generation through prospecting, lead management and win-back efforts. The ISDR is responsible for penetrating incremental new top of funnel market opportunity targets. making outbound value-added contacts within the context of an established Contact Plan, as well as accepting inbound calls from prospects and leads. While all inbound and outbound contacts will be strategically focused on revenue growth, specific outbound call initiatives/campaigns may vary to include lead generation, account penetration, product penetration, introduction of new product/service offerings, relationship building and invitations to training events (webinars, tradeshows, etc…).

Appropriately manages customer prospecting to connect directly with future and current customers. This position will focus on the target markets of prospects, as well as assigned and unassigned clients. The ISDR wi...