Shape the future of contact center AI products as a Senior Product Manager at Cresta. Leverage your skills in knowledge assistance and enterprise search to create impactful B2B SaaS solutions.
This pivotal role requires at least 4 years in product management or product ownership, along with strong expertise in AI/ML-based product development. You will collaborate with diverse teams, conducting thorough research and defining clear product visions. Your insights will ensure that Cresta's offerings meet market demands.
Key Responsibilities:
• Validate product ideas through user research and persona understanding
• Manage the entire product life cycle from planning to launch
• Foster collaboration across teams to define product functionalities
• Act as a subject matter expert for sales and go-to-market strategies
• Write actionable product requirements based on strategic goals
Requirements:
• Bachelor’s degree in a relevant field
• 4+ years of enterprise SaaS ...