The Opportunity

As one of the world’s leading enterprise AI platforms, with more than 85% of the Fortune 500 as customers, how ServiceNow imagines and builds for the future of work matters. We are seeking an experienced technology futurist to join our Innovation Office and help lead ServiceNow Futures, the foresight and futures intelligence function that powers our forward-looking narrative, and contribute to building the ServiceNow AI Institute, our executive-level community for leaders navigating AI business reinvention.

This is a first-of-its-kind role. ServiceNow Futures exists to help customers navigate the complexities and opportunities shaping AI business reinvention. The AI Institute takes that mission further by delivering a 5-product program, Futures Reports, AI Council, Signals, Frameworks & Playbooks, and AI Transformation Workshops, built exclusively for C-suite leaders, their teams, and their strategic advisors. As Futures Direc...