At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation and site reliability. Our teams ensure the performance, security and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future‑ready solutions that power innovation. With continuous learning, career growth and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.

Your role and responsibilities

As a SW Premium Support Professional for IMS Transaction Manager, you will be part of a team that provides technical support to dedicated IBM clients assisting on problem determination, corrective actions and recommendation, c...