Descripción y detalle de las actividades
Purpose of the Job: Champion day to day management of IT infrastructure within assigned region, while working within the guidelines defined by the Infrastructure Engineering teams.
Mentor select Field Services team members for level 1 related infrastructure topics.
Key Task & responsibilities: - Responsible for monitoring, integrity and trouble-free operation of entrusted environments.
- IT room layouts & facility validation - Keeping up to date site documentation & drawings.
- Rack, stack, patch & physical boots on the ground where level 1 resources are not available.
- Capacity planning & hardware lifecycle - Infrastructure monitoring - Backup monitoring & error resolution - LAN management - VMware hosts & hypervisor management - Infrastructure related trouble tickets & change requests (L2) - Vulnerability remediation - Disaster recovery planning - Key regional stakeholders liaison - Other duties and responsibilities...