• Assesses business process requirements; analyzes structure and flow of work and data that support needs; evaluates possible solutions and implements and/or recommends solutions that support the mission, vision, values and goals of the company.

• Participates on project teams responsible for system hardware and application software implementation and upgrades; prepares IT project work plans and timelines. Monitors project milestones and reports project progress to management. Works closely with technical staff, vendors, and contacts from other institutions to ensure timely and efficient completion of projects.

• Assures technical support problem resolution related to networks, servers, desktops, database management software, operating systems, and/or business application software systems through cooperative relationship with Technical Support teams. Performs system administration activities, which includes coordinating and managing the purchasing, installation, and co...