Position: On site 5 days a week in Toronto, Canada

Length: Contract to hire Opp.

Required Skills: Powershell, Python

We are looking for a customer-oriented IT Support Specialist to join our growing IT team. In this role, you will be responsible for providing comprehensive technical support to our staff, resolving hardware and software issues promptly, and ensuring the smooth operation of our technology infrastructure. The ideal candidate will have a strong background in both Mac and PC environments (some Linux), excellent troubleshooting skills, and a passion for delivering exceptional IT service.

Key Responsibilities

Technical Support

Provide first-level technical support for end users via phone, email, Atlassian Service Desk/Jira, Slack, and in‑person. Troubleshoot and resolve issues related to Mac and PC laptops, desktops, peripherals, and mobile devices. Diagnose and solve software problems across various applications including Mi...