Join the team as an Information Technology Support Specialist focusing on user assistance and system performance enhancements. This full-time, on-site role is integral to a productive office environment.
We need an Information Technology Support Specialist with a strong troubleshooting background to assist users within a school setting. You will consult technical documentation, supervise the support staff, and contribute to redesigning applications and software processes while ensuring exceptional service delivery.
Key Responsibilities:
• Troubleshoot users' computer access issues
• Assess and report on system performance
• Train users on new technologies and software
• Maintain a log of issues and resolutions
• Provide network and Internet support to users
Requirements:
• Proven experience in IT support roles
• Ability to lead a small technical team
• Bondable and able to clear necessary security checks
• Strong organizational and multitasking skill...