Position Overview
Are you a driven, ambitious and professional IT Infrastructure Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of customers? Joskos Solutions is a dynamic, growth-driven IT services company delivering cutting‑edge infrastructure, cloud, and cybersecurity solutions into the UK public sector and education. Our mission is to empower our customers with robust, scalable, and secure infrastructure that fuels innovation and enables success. Role Overview As a senior member of the Infrastructure team, the 3rd Line Infrastructure Engineer will serve as the primary escalation point for complex technical issues. You will design, deploy, support, and optimise advanced infrastructure environments, taking ownership of system reliability, performance, and strategic enhancements. Key Responsibilities Troubleshooting & Escalation Engage with 1st/2nd line teams to resolve high‑severity incidents. Lead root cause analysis and guide impl...