⏰ Full-time

Information Technology - Information Technology - Lead Software Engineer (AI Ops and Resilience)

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Singapore Airlines

                    Location
                    📍 Singapore, Singapore
                

                    Posted
                    📅 June 09, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

Job Description
We are looking for a technically strong and innovative Lead Software Engineer to spearhead the evolution of our IT operations through intelligent automation and hands-on engineering. 
This role is pivotal in enhancing operational resilience, streamlining IT service management processes, and developing the next generation of self-healing, predictive IT operations in close collaboration with diverse IT teams.
Key Responsibilities 
Reimagine and enhance core ITSM practices (Incident, Problem, Change, and Knowledge Management) using modern development frameworks and automation tools.

Design, prototype, and implement AI-driven operational tools, including predictive incident detection, automated remediation workflows, intelligent alerting, and large language model (LLM)-based knowledge agents.

Lead the development and deployment of custom automation solutions to improve IT service reliability and...
                

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Job Details

⏰

Employment Type

Full-time

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