Position Type: Staff

Department: STUDENT AFFAIRS

FLSA: Non-Exempt

Union/Non Union: Union

Full Time or Part Time: Full Time

Job Description Summary:
Serve as initial point of contact for prospective students, current students, and visitors who contact the college via the telephone, in-person, or on the internet. Responsible for telemarketing initiatives and providing data and reports reflecting volume and activities.

Minimum Qualifications:
EDUCATION AND EXPERIENCE


+ High School diploma, GED , or equivalent required.

+ Three years of related experience or required course work/certification and or specialized skills/training.

+ Experience working in a call center or a high-volume customer service company, business, or higher education institution preferred

+ Associate degree preferred.


Job Requirements:
PHYSICAL REQUIREMENTS

Must have the use of sensory skill...