Position Overview
We’re looking for a sharp, organized, and empathetic UGC Coordinator to manage creator communication across our content pipeline.
This role is responsible for responding to creators, keeping communication professional and fast, and helping guide creators toward producing better-performing content. You should be comfortable balancing relationship management with operational execution.
Responsibilities
- Respond to inbound creator messages across creator platforms
- Guide creators through the content process, expectations, revisions, and deadlines
- Help creators improve deliverables by giving clear, actionable feedback
- Coordinate with internal creative and operations teams to ensure smooth execution
- Follow up with creators on missing assets, revisions, agreements, and approvals
- Maintain strong creator relationships while enforcing standards and timelines
- Escalate issues proactively...