Position Overview
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
We are currently seeking a Disability Senior Case Manager for a client base across Canada. Product lines are Individual Disability and Life Waiver of Premium. The successful candidate must be able and willing to work in a team environment and be motivated to maintain exemplary customer service to our clients.
**Position Responsibilities:**
+ Establish and maintain superior customer service to policyholders, agents, marketing centers
+ Manage ongoing claims by requesting further medical, financial documentation or investigations as required and consult with specialists in all areas.
+ Review claims and underwriting files for proper disclosure of past medical history, exclusions, riders, endorsements; administer policy enhancements, p...