I. Job Summary

To perform intermediate level tasks / activities related to the process / business the employee is aligned with.

II. Essential Duties and Responsibilities

+ Understands business fundamentals and standard operating procedures
+ Maintains professional and productive relations and communications with internal customers.
+ Follows standard procedures and introduces all new procedures into daily routine.
+ Meets or exceeds individual productivity requirements.
+ Resolves problem invoices with the highest degree of urgency.
+ Returns or resolves quality control issues in problem queues.
+ Generate reports, create MIS for the related role if advised.
+ Meets or exceeds individual productivity requirements as laid down by the managers.
+ Other duties may be assigned as needed by supervisor / manager.

III. Qualifications

A. Required Qualifications

+ B.Com, M.com or equivalent degree

B. Preferr...