Results Delivery
Play a leading role in drawing up a team business plan for complex tasks as well as plans for longer periods (1 year and 3 year) Identify weaknesses in all existing index processes, including data, operational and analytic processes Provide specialist guidance to staff who needs to escalate issues of complexity and assist with work of the more junior roles if required Build an independent opinion on client and broader market needs, problems, opportunities and possibilities for implementation by acting on this opinion (e.g. recommends approaches which are new and different from those requested by the clients) contributing to the sustained relevance of the index service from the JSE Stakeholder Relationship Management
Build strategic JSE / Industry/ Global network of thought leaders and relationships, attending and presenting at conferences and training interventions Effectively communicate and educate clients at all levels (phone cal...