We are working in partnership with a large and well-established Housing Association in Bristol who are looking to appoint an experienced Income Officer to join their growing team on a permanent basis.
This is an excellent opportunity for an income professional with a background in social housing to join an organisation that genuinely invests in its people and offers a flexible hybrid working environment.
The RoleYou will be responsible for managing a designated income patch, ensuring rental income is maximised whilst providing a supportive and customer-focused service to residents. Working closely with Housing Officers and external agencies, you will take ownership of arrears cases from early intervention through to legal action where required.

Key responsibilities of an Income Officer:

Managing rent arrears and reducing debt across a designated patch
Contacting tenants to prevent arrears and agree sustainable repayment plans
Providing advice around welfare be...