Position Overview
POSITION SUMMARY
【Purpose of Role】
Ensure all revenues generated in the hotel are recorded timely, accurately; and are correctly classified. Review and prepare Bonvoy Reports in compliance with brand standard. 【Cast Key Responsibilities】
Deliver exceptional service to both Talent and guests. Review Bonvoy transactions for each day to ensure all contain adequate explanation and appropriate approvals. Review paid out transactions for each day to ensure all with adequate back up attached and guest signature. Review banquet event postings, ensure revenues breakdown processed adhere to individual Banquet Event Orders (“BEO”) and that all BEO’s have been posted by reference to Banquet Daily Event List. Balance daily credit card slips against postings in PMS system. Verify that all shift and cashier closings for PMS and POS systems have been completed and paperwork attached balances a...