Ensure accuracy, completeness, and integrity of all hotel revenue transactions across all revenue centres.
Audit and reconcile daily revenue from Rooms, Food & Beverage outlets, Banqueting, Spa, and other ancillary revenue streams.
Review and verify Opera PMS night audit reports, identifying and investigating variances, posting errors, rebates, complimentary postings, and other discrepancies.
Prepare and distribute the Daily Revenue Report (DRR) accurately and on time for management review.
Reconcile revenue between Opera PMS and POS systems to ensure all transactions are correctly recorded.
Verify banquet and event charges against approved contracts and supporting documentation.
Review rebates, voids, complimentary transactions, no-shows, and rate overrides to ensure proper authorization and compliance with policies.
Reconcile loyalty programme transactions, corporate billing, and OTA commissi...