Indra Group in Taguig, Philippines is seeking an Incident Controller to lead major incident response and manage problem lifecycles. The ideal candidate must have a Bachelor's degree in an IT-related field, with at least 2 years of experience in Incident Control or Problem Management. Responsibilities include conducting Root Cause Analysis, maintaining communication with stakeholders, and ensuring compliance with ITIL standards. A preference for ITIL v4 certification is noted. The position may require working on a shifting schedule and on-call duties.
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