As part of Mission Control, you will be the point of contact for everything related to the production environment.

You are part of the core team of the TS Mission Control, and you collaborate closely with the other Technology Services teams.

As a Mission Control representative you will lead Incident Management in the organization along the defined standards and guidelines of the Incident Management framework. Working in collaboration with the different technology support organizations and business stakeholders you drive fast and reliable incident resolution and therefore, support smooth and reliable Technology Services operations. In addition to the resolution activities, you ensure precise and timely incident communications to the different stakeholders within the organization.

Responsibilities

• Have and provide a production overview across the bank.
  • Be the central point of contact to provide an overview of the production health fo...