Roles & Responsibilities
- Lead Management: Handle inbound sales inquiries and leads generated through various channels, including the company website, social media, email campaigns and other marketing efforts.
- Customer Engagement: Engage with potential customers to understand their needs, provide product information and address any questions or concerns.
- Sales Conversion: Convert qualified leads into sales opportunities by guiding customers through the sales process and providing tailored solutions.
- CRM Management: Maintain accurate records of customer interactions and lead status in the CRM system, ensuring all information is up-to-date and properly documented.
- Follow-up: Conduct timely follow-ups with leads and prospects to nurture relationships and move them through the sales funnel.
- Product Knowledge: Develop a deep understanding of the company’s products and services to effectively communicate value propositions to potential customers.
- Collaborati...