About Us

VitalCALL is Australia’s original provider of 24/7 personal emergency response alarms, helping keep people safe every day. Backed by Chubb and powered by API Group, global leaders in fire safety and security, you’ll join an organisation with over 200 years of experience protecting people, property, and communities worldwide.

At VitalCALL, everything we do is centred around helping people feel safe and supported. In this role, you’ll deliver caring, professional service built on empathy, respect, and genuine human connection. You’ll be joining a global organisation where your work truly matters making a real and measurable difference to individuals, families, and the wider community every day.

About the Role

In this role, you will assist prospective customers in understanding the benefits of VitalCALL products and services. You will manage a high volume of inbound enquiries and convert these opportunities into confirmed installation book...