Position Overview
Job details
Are you passionate about providing exceptional customer service and solving technical challenges? We're looking for a dynamic Customer Support Representative to join our client's team right here in Mankato! In this role, you'll be the primary point of contact for their valued dealers, sales representatives, and consumers, delivering expert technical and customer support across multiple communication channels relating to their motors. ...
What You'll Do:
As a Customer Solutions Advocate, you'll champion customer satisfaction by providing expert support and solutions. You'll diagnose technical issues with the motors themselves, facilitate orders, and offer tailored product recommendations, all while meticulously documenting interactions.
Shift: 7AM-3:30PM, 8:00AM-4:30PM, 8:30AM-5:00PM (2 weeks working each shift; you will rotate!)
Perks & Benefits:
Full-Time HoursOptional overtimeNo required nights and weekendsGe...