Position Overview
Call Center Representative
Location: East Syracuse, NY (13057)
Job ID: #72391
Pay Range: $17-19
Schedule is Monday to Friday, 8am - 5pm
Open to US Citizens or US Permanent Residents
Required Experience: 6+ months experience handling inbound calls in a call center
The Company - one of the top 3 largest HVAC manufacturer in the world, often cited as # 1 in the USA HVAC market share.
Who we are and what we do:
We are the number for 1800-(Company Name). We serve all of North America, including Canada. Our customer base is end users of our equipment. We are considered ‘the factory’ and are the manufactures of heating a cooling equipment. We then sell the equipment to a distributor who sells to a dealer or contractor. The dealer or contractor installs it in the customer’s home. Instead of the homeowner reaching out directly to the dealer they will call Carrier for assistance. We will also get dealer...