Position Overview
Job Description
We are currently seeking an experienced and service-driven In-Room Dining Supervisor to oversee the seamless delivery of luxury in-room dining experiences while ensuring exceptional service standards aligned with FAENA and Forbes expectations.
Key Responsibilities
- Supervise daily In-Room Dining operations to ensure smooth, efficient, and luxury service delivery.
- Lead and support the In-Room Dining team during service periods to maintain exceptional guest satisfaction.
- Ensure all food and beverage presentations, delivery standards, and service sequences meet FAENA luxury standards.
- Coordinate closely with kitchen, stewarding, and operational teams to ensure timely and accurate order delivery.
- Monitor the setup, presentation, and cleanliness of trays, trolleys, and service equipment before and after delivery.
- Handle guest inquiries, special requests, and concerns profess...