Position Overview
Job Description
:
IT Support / Technician (inhouse)
Key Responsibilities:
Provide first level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone or email Responds to isolates problem, and determines and implements solution. Support End-User Services Hotline support and answer user enquires on in-house IT service Handle the user enquire and service renewal on PC and Mobile device service Provide first level Microsoft office, SharePoint, business productivity tools consulting and support Provide First-level daily support on both network, desktop hardware & software problem Re-configuration of PC HW, printer and SW due to office relocation Provide VPN client, mobile device and network access support Provide standby support on ad hoc ...