Position: Import Senior Executive (Freight Forwarding) Salary: up to $4200 Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat) Working Location: Alps Ave (nearest MRT Changi Airport)
Key Responsibilities
Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
Take ownership of complex or high-value shipments, proactively resolving delays, docum...