Position: Import Senior Executive (Freight Forwarding) Salary: up to $4200 Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat) Working Location: Alps Ave (nearest MRT Changi Airport) The Airfreight Customer Service Senior Executive (Import/Export) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.
Key Responsibilities: Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure. Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resol...