Import Operations Coordinator ) Basildon, England

We are seeking an experienced Import Operations professional to manage the end-to-end import process, ensuring compliance, accuracy, and efficiency. You will work closely with carriers, hauliers, and customers to deliver exceptional service and maintain profitability.

Key Responsibilities

• Manage the import process from pre-alert to release using the in-house Topaz system
• Send invoices to UK importers prior to shipment arrival, ensuring correct tariff application
• Enter cost estimates on all jobs within the correct accounting month
• Verify purchase invoices upon receipt; approve accurate invoices for payment and dispute discrepancies
• Close files after confirming all charges/costs and achieving maximum profitability
• Answer telephone calls promptly and professionally
• Obtain carrier exchange rates and update the system accordingly
• Bo...