• Handle end-to-end import and export operations and documentation (hands-on role)

• Coordinate with freight forwarders for both import and export shipments

• Prepare and manage shipping documents such as invoices, packing lists, B/L, and customs-related documents

• Follow up on shipment status, delivery timelines, and required approvals

• Ensure accurate data entry, reporting, and documentation using Excel and internal formats

• Manage export processing in a high-volume environment (30+ export shipments per month)

• Coordinate with internal departments such as production, warehouse, and planning to ensure smooth shipment execution

• Maintain organized shipment records, logs, and supporting documents

• Support day-to-day troubleshooting for shipment issues, including delays, document corrections, and coordination gaps

Requirements