WNS Global Services in Cape Town is seeking a committed Call Center Agent for inbound and outbound communications. This role focuses on resolving customer queries and providing effective solutions, crucial for minimizing bad-debt write-offs for UK clients.

The ideal candidate will possess a Matric certificate and demonstrate strong problem-solving and interpersonal skills, with a minimum of 6 months experience in a contact center environment.

Join us to experience a workplace that fosters clarity, coaching, and professional development.