Job Description

INBOUND MANAGER

Contract (ie Perm/FTC/Part-Time): Permanent

Team: South Africa Inbound

Office Location: Johannesburg

The role:

The role oversees the day-to-day delivery of immigration services for clients moving into and out of South Africa, ensuring work is accurate, compliant and delivered to a high standard. You will manage and develop a team of immigration professionals, allocate work effectively and monitor performance to ensure deadlines and service commitments are met. As a senior point of contact for clients, you will build strong relationships, lead discussions and provide guidance on complex matters.

Working closely with the Business Unit Leader, you will support team performance, strengthen client partnerships and contribute to the continued success of the practice.