BENEFITS: -BASIC SALARY M2800 + NIGHT SHIFT UP TO RM 400 + KPI UP TO RM 500 -EPF, SOCSO -12 DAYS OF ANNUAL LEAVE AND 14 DAYS OF MEDICAL LEAVE -WILL PROVIDE 1 MONTH OF PAID TRAINING -A SUPPORTIVE AND COLLABORATIVE WORK ENVIRONMENT. -NEARBY LRT STATION ARA DAMANSARA REQUIREMENTS: -SPM AND ABOVE IS ENCOURAGED TO APPLY. -FLUENT IN MANDARIN AS THE PERSON NEED TO DEAL WITH MANDARIN SPEAKING CLIENTS. -BASIC ENGLISH -WILLING TO WORK ON ROTATIONAL SHIFT ( 5 DAYS WORKS AND 2 DAYS OFF) -WORKING HOURS: 7 AM UNTIL 3 AM (9 HOUR PER SHIFT AND 1 HOUR BREAKS ) -ABLE TO PHYSICAL WORK IN THE OFFICE AT PETALING JAYA -AVAILABLE TO START WORK BY OCTOBER RESPONSIBILITIES: -HANDLE COMMUNICATION INQUIRIES VIA INBOUND CALLS, EMAIL, AND LIVE CHAT WITH CUSTOMER. -ATTRACTS POTENTIAL CUSTOMERS BY ANSWERING PRODUCT AND SERVICE QUESTIONS; SUGGESTING INFORMATION ABOUT OTHER PRODUCTS AND SERVICES. -RESOLVES SERVICE PROBLEMS BY CLARIFYING THE CUSTOMER’S COMPLAINT; DETERMINING THE CAUSE OF TH...