BENEFITS: BASIC SALARY RM2100 + NIGHT SHIFT UP TO RM 300 + KPI UP TO RM 400 ALLOWANCE EPF, SOCSO 12 DAYS OF ANNUAL LEAVE AND 14 DAYS OF MEDICAL LEAVE WILL PROVIDE 1 MONTH OF PAID TRAINING A SUPPORTIVE AND COLLABORATIVE WORK ENVIRONMENT. REQUIREMENTS: PASS SPM AND ABOVE IS ENCOURAGED TO APPLY. FLUENT IN ENGLISH ( SPEAK AND TYPE) BASIC MALAY REQUIRED WILLING TO WORK ON 24/7 ROTATIONAL SHIFT ( 6 DAYS WORKS AND 1 DAYS OFF) (9 HOUR PER SHIFT AND 1 HOUR BREAKS ) ABLE TO PHYSICAL WORK IN THE OFFICE AT MEDINI 7 AVAILABLE TO START WORK BY OCT 2024 RESPONSIBILITIES: ENGAGE WITH CUSTOMERS COMMUNICATE THROUGH INBOUND CALL, LIVE CHAT AND EMAIL. PROVIDING CLEAR, ACCURATE INFORMATION ABOUT SERVICES AND RESOLVING QUESTIONS RELATED TO RIDE BOOKINGS, DELIVERIES, AND ACCOUNT MANAGEMENT. DOCUMENT AND REPORT CUSTOMER INTERACTIONS AND FEEDBACK. WORK WITH INTERNAL TEAMS TO ADDRESS COMPLEX ISSUES AND ENSURE EFFECTIVE RESOLUTION ENSURE THAT ALL RECORDS ARE UP-TO-DATE ...