Position Overview
Job Description
Reporting to the Checkout Manager and Team Leaders, you ensure an easy-buying experience for IKEA customers in a high volume and fast paced environment throughout the complete payment process by ensuring the check-out service is efficient for the customer and ensuring payments are handled in a reliable, accurate and friendly way.
Your assignment
- Assist in the opening and closing of the check-out counter, which includes and but not limited to cash handling and deposit.
- Support customers with their enquires and help resolve escalated issues with customers.
- Assist customers to scan products, operate scanning equipment and fix transaction technical issues.
- Handles cash transactions and receive and process all payments according to standard operating procedures.
- Understand the department standard operation procedures and conforms to ensure compliance to department audits.
- Support the depart...