Hiring for Infosys – IICS Support Role (3–8 Years) based in Hyderabad (Hybrid Work Model) .

We are seeking professionals with hands-on experience in Informatica Intelligent Cloud Services (IICS) for application and production support.

The role involves managing production support activities, monitoring ETL workflows, and ensuring system availability .

Strong experience in incident management, problem management, and root cause analysis (RCA) is required.

Candidates should be skilled in troubleshooting ETL failures and optimizing data integration processes .

Experience in application support, handling service requests, and maintaining SLAs is essential.

Ability to work with multiple data sources such as databases, APIs, and flat files .

Collaborate with teams to ensure data quality, stability, and continuous improvement of support processes .