Position Overview
IAM Engineer (L2–L3)Role Title: IAM Engineer
Location: Onsite
Office Base: Inverness
Contract Duration: Until November 2026
Day Rate: £450
Engagement Type: Inside IR35
Role OverviewWe are seeking an experienced IAM Support Engineer (L2–L3) to provide advanced operational support for enterprise Identity and Access Management services across cloud, hybrid, and on‑premise environments.
The role focuses on incident resolution,plex request fulfilment, monitoring, reporting, and service improvement to ensure IAM services meet defined SLAs and KPIs.
Key Responsibilities• Provide L2–L3 operational support across IAM platforms in cloud, hybrid, and on‑prem environments.
• Resolve incidents and service requests relating to identity lifecycle (JML), access requests, SSO, MFA, RBAC, PAM, and PKI.
• Troubleshoot identity synchronisation, authentication failures, MFA issues, and certifi...