Join Air Canada as a Specialist in IDD Modern Workplace & Platform Services. Oversee the Mobile Device Fleet, manage vendor performance, and drive operational efficiency for seamless business continuity.

In this role, you will report to the Senior Manager while ensuring the effectiveness of Air Canada’s operational mobile devices. Your expertise in managing mobile devices for over five years will guide policy development and operational alignment. You will collaborate with cross-functional teams to ensure readiness and support, while fostering strong relationships with internal stakeholders.

Key Responsibilities:
• Define device usage policies specific to Operations
• Serve as primary contact for Ops Mobility and integration support
• Coordinate deployment and pre-deployment activities
• Train frontline support teams on operational workflows
• Gather and translate user feedback into actionable insights

Requirements: