Position Overview
NOW HIRING! Customer Service Champions Wanted - Fresh Grads or Career Shifters (Mcdo, Jollibee, Starbucks, SM Sales, Ace Hardware- ANY!)
Are you ready to kickstart (or level up!) your BPO career with one of the most trusted global customer service companies? Join IBEX and become part of a team that values growth, excellence, and people-first service!
Your Role
As a Customer Service Representative, you will:
Handle incoming calls with empathy and confidence
Understand and assess customer needs to deliver helpful solutions
Resolve issues using critical thinking and great communication
Stay friendly and efficient β even under pressure!
Meet or exceed productivity and quality goals
Handle escalations with professionalism
Follow company processes while maintaining a positive attitude
What Weβre Looking For:
At least High School Graduate (Old Curriculum)
At least...