Overview
Our client is seeking an experienced IAM/PAM Engineer to join a 24/7 operations support team. This role is responsible for providing production support, incident resolution, monitoring, and troubleshooting for enterprise Identity and Access Management (IAM) and Privileged Access Management (PAM) platforms.

The successful candidate will support critical identity security services, including identity governance, privileged access controls, and secrets management technologies. This position requires strong technical expertise, excellent problem-solving skills, and the flexibility to provide support during evening and weekend schedules aligned with US business hours.


Key Responsibilities

• Provide operational and production support for enterprise IAM, PAM, and secrets management platforms.
  
• Monitor system performance and proactively identify potential issues to ensure platform stability and availabil...